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ask Joe

Ask Joe is a Berlin chat startup. Not a chatbot as you might expect, but real employees who communicate with you via Facebook Messenger or Whatsapp to help you.

The challenge of ask Joe

Ask Joe redirects people directly from their social platform to their messenger service. In the pilot phase, they noticed that people who end up in such a chat do not immediately understand what has happened and what is expected of them.

Motion Graphics animatievideo ask Joe 3 - EVA Explainer Video Agency
Motion Graphics animatievideo ask Joe - EVA Explainer Video Agency

The video solution

To tackle this challenge, we created an introductory video that users will see immediately as they enter the chat environment. This way, ask Joe users have a much better understanding of what happened and what is expected of them in order to start the chat and use ask Joe.

Referentie ask Joe voor EVA Explainer Video Agency - Hans Drenth

Hans Drenth

Founding partner - ask Joe

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